FAQs
When will my order be shipped?
All orders are processed within 3 business days.
You will receive a confirmation email with tracking once shipped.
🚚 2. What are the delivery times?
| Region / Zone | Delivery Time |
|---|---|
| Europe | 3 days |
| USA & Canada | 3 days |
| Rest of the World | 8 days |
Processing time (3 business days) not included in delivery time.
🌍 3. Do you ship worldwide?
Yes! We offer worldwide shipping to all countries.
📩 4. How do I track my order?
Once your order is shipped, you will receive a tracking number by email.
You can follow your package in real time.
🔄 5. What is your return policy?
You can request a return within 5 days of receiving your item.
Items must be in original condition.
Refunds are processed after inspection.
🛡️ 6. Are your products authentic?
Yes — all items sold on CAMORAMA are 100% authentic and fully tested before being listed.
💵 7. What payment methods do you accept?
We accept:
-
Credit/Debit Cards
-
PayPal
-
Shopify Payments
🧰 8. Do your products come with a warranty?
Yes, all products include a 2-month limited warranty covering functional defects.
❗ 9. I received a damaged or incorrect item. What should I do?
Contact us immediately at support@camorama.com with your order number and photos.
We will replace or refund your item.
🛒 10. Can I cancel my order?
You can cancel your order only before it is shipped.
Once shipped, cancellation is no longer possible.
🎥 11. Are the photos on your website real?
Yes, all product photos are real photos taken by our team to show the exact condition.
💬 12. How can I contact customer support?
You can reach us anytime at:
📧 support@camorama.com